Who is this firm?
Firm details
Check details about this firm's place of business, contact details, etc.
Address
The address listed is usually the principal place of business.
The address listed is usually the principal place of business.
Norfolk House, 4 Station Road
St. Ives, Cambridgeshire PE27 5AF
England
Phone
+44 132 6537015
support@capitalmonetary.com
Website
Firm reference number
12940605
Registered company number
This is the firm's registered number on Companies House or other relevant registration body.
This is the firm's registered number on Companies House or other relevant registration body.
Firm status
Check this firm’s status and any additional regulatory information.
Status
Authorised
Since 10/10/2020
This firm is authorised for specific activities and product types. It’s important to check the full record for what regulated activities this firm has permission to do.
Type
Regulated
Trading names
This firm currently trades under 1 trading names.
Current names
How are customers protected?
Protections and support
Understand the protections you have when dealing with this firm, and how to make a complaint.
Customer protections and the Register
The Register tells you the activities the FCA has given this firm permission to carry out. The Register can only give you general information about the help from other organisations if something goes wrong when dealing with this firm. The Register does not detail the activities that the firm undertakes that do not require FCA approval.
The Financial Ombudsman Service and the Financial Services Compensation Scheme (FSCS) are the main organisations who may be able to help if something goes wrong when dealing with this firm. The Financial Ombudsman Service may be able to resolve your complaint against this firm if the firm fails to deal with it properly. The FSCS may be able to provide compensation if this firm goes out of business owing you money.
The protection provided by the Financial Ombudsman Service and FSCS depends on the activity a firm is carrying out. There are also other conditions, such as needing to bring a complaint or claim within a set time period, that affect any protection you may have. The final decision to consider any specific complaint or claim is determined by the Financial Ombudsman Service or the FSCS. You should always check which activities are covered by these organisations before doing business with this firm.
The Financial Ombudsman Service may be able to consider a complaint about this firm
If this firm fails to deal with your complaint properly, you can ask the Financial Ombudsman Service to help. But it may not be able to consider complaints about all the firm’s activities. The Financial Ombudsman Service has the final decision as to whether or not it will consider a specific complaint.
You can complain to the Financial Ombudsman Service about most regulated activities and some unregulated activities. The Financial Ombudsman Service’s website has information about the type of activities you can complain about.
The Financial Services Compensation Scheme may be able to consider a claim against this firm if it fails
If this firm goes out of business owing you money, you can ask the Financial Services Compensation Scheme (FSCS) to help. FSCS protection only applies to claims in connection with some regulated activities. The FSCS has the final decision as to whether or not it will consider a specific complaint. The FSCS website gives you information on what it protects.
What can this firm do in the UK?
Restrictions
Check the requirements placed on this firm. Requirements are restrictions governing the regulated activities that this firm can do.
Client Money
This firm can hold and can control client money
Specific requirements may change this firm's ability to hold or control client money – see below for details.
Activities and services
Learn about the regulated activities that this firm has FCA and/or PRA permission to provide and other information related to specific non-regulated activities and services that may impact your business with a firm.
What to do with this information
These regulated activities are grouped into categories. You should check the specific activities within these categories relate to the business you want to do with the firm, not just the categories.
This firm is shown on the Register because it is now, or was previously, approved by the FCA (or relevant regulatory body). As a result, you may be able to complain about this firm to the Financial Ombudsman Service. If this firm goes out of business owing you money you may be able to claim compensation from the Financial Services Compensation Scheme (FSCS). However, this is not always the case and these organisations may not cover some of this firm’s activities. If you would like to check what is and what isn’t covered, you can ask this firm to confirm this to you in writing. There’s more information on the Financial Ombudsman Service’s website and the FSCS’s website about the kind of complaints and claims they can help with. The final decision on whether or not they will consider any complaint or claim is for the Financial Ombudsman Service or the FSCS.
Once you have checked this page, you should contact the firm via their main contact details and ask them to confirm their permitted regulated activities.
If you don't understand whether the permissions cover the business you want to do, you should contact the FCA.
Investments
Investments
Who is involved with activities at this firm?
Individuals
Individuals currently and previously involved in regulated activities at this firm.
You should check the details of any individual that you want to carry out regulated activities on your behalf, especially their current roles and any disciplinary or regulatory action on their record.
Current
What can this firm do in the European Economic Area?
Passport out
Regulated activities this firm can offer in other EEA countries.
A ‘passport’ enables this authorised firm to provide financial products or services, set up a base, or carry on its permitted activities in Gibraltar.
Select country
Country
GIBRALTAR
Directive
Markets in Financial Instruments Directive
Passport type
Service
A(3) Dealing on own account
Investment Types
Who is this firm connected to?
Appointed representatives and agents
This firm is/was responsible for regulated activities of the firm(s) listed below during the period it (they) acted on its behalf (between the dates shown below as Effective from and Effective to).
The table(s) below lists the Appointed Representatives and Payment services / Electronic money agents currently or previously connected with this firm. You can also see if they have/had Tied agent or EEA Tied agent status. In each case, the principal is / was responsible for the regulated activities carried out on its behalf by its appointed representatives / agents during the dates shown below as Effective from and Effective to (when the relationship ended). An agent or Appointed Representative may act of behalf of more than one principal firm.
Previous
Regulators
Current and former regulators of this firm.
If you're having difficulty using the Register, or you require the FCA to contact you about a specific question on this page, then please contact us by:
- Telephone: 0800 111 6768 (free phone), 0300 500 8082 (from the uk), or +44 207 066 1000 (from abroad)
- Email:consumer.queries@fca.org.uk
Alternatively, find out more ways to get in touch with us.
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